Shipping policy

Shipping Policy

At House of Ratnara, we want your jewellery to reach you safely, beautifully, and without any fuss. Here's everything you need to know about how we ship.

Where We Ship

We currently ship across India. International shipping is not available at this time.

Processing Time

All orders are processed within 1–2 business days of payment confirmation. Orders placed on Sundays or public holidays will be processed the next working day.

Delivery Time

Once dispatched, standard delivery takes 4–7 business days depending on your location. Metro cities typically receive orders faster. Remote or hilly areas may take a day or two longer — we appreciate your patience.

Shipping Charges

We offer free shipping on all orders across India. No minimum order value. No hidden charges.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or WhatsApp. You can use this to track your package in real time.

Packaging

Each piece is packed with care to ensure it arrives in perfect condition. We use protective packaging to keep your jewellery safe during transit.

Questions?

If you have any questions about your order or delivery, please reach out to us at hello@houseofratnara.in or DM us on Instagram @houseofratnara. We typically respond within 24 hours.